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April 09, 2025 9:00am

20m

In the trade how you communicate with a client is very important, However how a client communicates with you is often overlooked! Clive believe that sometimes you can tell if someone is going to be a bad client from before you’ve even started the job. 

So today Clive wanted to know what you would do if a client sent you a message at midnight? Would you reply and think nothing of it, or see it as a massive red flag?

He was joined by Kimmy The Sparks and plumber Pete Withers to hear what experiences they’ve had communicating with a client and what they would do in this situation - Plus there's also the pub lunch quiz and you’ll hear the very best messages we received - Enjoy.