This week I discuss the total re-engineering of HR and business software and why the “functional application” approach is going to be destroyed by workflow-oriented systems.
I apologize for the slightly awkward voice, I recorded this on a long walk this morning!  
I discuss <a href="https://servicenow.com">ServiceNow</a>, <a href="https://makipeople.com">Maki People</a>, <a href="https://joshbersin.com/galileo">Galileo</a>, <a href="https://hubspot.com">Hubspot</a>, <a href="https://salesforce.com">Salesforce</a>, <a href="https://hibob.com">HiBob</a>, <a href="https://workday.com">Workday</a>, <a href="https://successfactors.com">SAP</a>, <a href="https://paradox.ai">Paradox</a>, and many other innovative systems.
Come to <a href="http://irresistible2025.com">Irresistible 2025</a> in a few weeks to hear and see more!
Additional Information
<a href="https://joshbersin.com/2025/05/galileo-becomes-the-hr-brain-within-servicenow-and-hibob/">Galileo Now Embedded Into ServiceNow and HiBob</a>
<a href="https://joshbersin.com/2025/04/the-mercury-release-of-galileo-signals-a-new-era-for-intelligent-agents/">The Mercury Release of Galileo Signals a New Era for Intelligent Agents</a>
<a href="https://joshbersin.com/podcast/galileo-becomes-the-hr-brain-within-servicenow-and-hibob/">Podcast: The Galileo Inside Strategy</a>
<a href="https://getgalileo.ai/agent/servicenow/">Q&A: Get Galileo for ServiceNow</a>
<a href="https://getgalileo.ai/agent/hibob/">Q&A: Get Galileo for HiBob</a>

The Josh Bersin Company

The "Workflow-Ization" Of All HR Software - AI Changes Everything

Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.