This week I discuss the rapid evolution of AI Agents in the Enterprise, and how they’re starting to replace billions of dollars of legacy enterprise software. It won’t happen overnight, but using our four-stage model, companies are rapidly looking at ways to use AI platforms to assist, automate, and integrate business workflows in ways that ERP and HCM systems failed.
(PS: this disruption is why <a href="https://blog.workday.com/en-us/changes-position-workday-for-future.html">Workday</a> and <a href="https://www.newsweek.com/salesforce-layoffs-artificial-intelligence-ai-restructuring-2026642">Salesforce</a> just had layoffs.)
The four stages are discussed in <a href="https://joshbersin.com/2025/01/the-rise-of-the-superworker-delivering-on-the-promise-of-ai/">The Rise of the Superworker</a>. And you can get all the details in <a href="https://joshbersin.com/galileo">Galileo</a>.
Additional Information
<a href="https://joshbersin.com/2024/10/digital-twins-digital-employees-and-agents-everywhere/">Digital Twins, Digital Employees, And Agents Everywhere</a>
<a href="https://joshbersin.com/2024/09/introducing-the-ai-trailblazers-hr-technology-outlook-2025/">The AI Trailblazers! HR Technology Outlook 2025.</a>
<a href="https://bersinacademy.com/courses/ai-in-hr?__hstc=238407455.43ba78f8e3b85fb41c85af706c55ab26.1688641153503.1738844349173.1738939583730.411&__hssc=238407455.1.1738939583730&__hsfp=3440403243">AI in HR: Certificate Program in The Josh Bersin Academy</a>
<a href="https://joshbersin.com/2024/10/introducing-galileo-professional-your-personal-ai-assistant-for-hr/">Galileo Professional, The Essential AI Assistant for Everything HR</a>

The Josh Bersin Company

Welcome to Enterprise AI: Multi-Functional Agents Change Everything

Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.