Bella In Your Business: Pet Sitting and Dog Walking Podcast

Episode 203: The Difference Between Customer Service VS Customer Experience Could Increase Your Profits

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July 23, 2020 12:00am

20m

The Difference Between Customer Service VS Customer Experience Could Increase Your Profits What is your customer experience in your pet care business? For more than 20 years, Jeannie Walters, CCXP has had one mission: To Create Fewer Ruined Days for Customers™. Jeannie is the CEO and Founder of Experience Investigators, a global Customer Experience consulting firm helping companies improve loyalty and retention, employee engagement, and overall experience. Hundreds of companies across three continents have trusted Jeannie to consult, train, and speak, from SMBs to Fortune 500s. In addition to being a Certified Customer Experience.